CANCELLATION OF DAY TOURS
Less than 48 hours’ notice Full Refund
Less than 24 hours’ notice No Refund
For all bookings of day tours/activities operated by Dodomauritius.com, a minimum of 48 hours’
notice of cancellation or amendment prior to your scheduled tour departure is required for a full
refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is
given. For the 24-hour policy to be applicable cancellations need to be made and delivered to
Dodomauritius.com through the Dodomauritius portal. The 24-hour policy does not honor
cancellation requests sent through other channels. If the customer portal is inaccessible, all
cancellations must be delivered in writing via WhatsApp or email sent by the lead traveler.
CANCELLATIONS OF PRIVATE & CUSTOMIZED DAY TOURS (INDIVIDUALS AND
GROUP BOOKINGS)
More than 72 hours’ notice 90% refund
Less than 72 hours’ notice No refund
Cancellations of Private, Group & Customized Day Tours (Individuals and Group Bookings) made with more than 72 hours‘ notice (prior to departure):
You will be refunded 90% of the total tour price. 10% is non-refundable, as this represents our
direct cost of booking and preparing your tour.
Cancellations of Private, Group & Customized Day Tours (Individuals and Group Bookings)
made with less than 72 hours’ notice:
No refund will be given if canceled with less than 72 hours‘ notice, as Dodomauritius.com will
be charged for all costs such as guides, amenities etc.
